Xaigh ("we," "our," or "us") operates a local shift-work marketplace and work record system for workers and employers. Workers use Xaigh to find shifts, compare pay, distance, and requirements, prove readiness, track work history, and see pay closeout status. Employers use Xaigh to post shifts, review worker fit and trust signals, schedule coverage, confirm attendance, and close out approved work before payout. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website or mobile applications.
1. Information We Collect
Account and profile information such as your name, email address, phone number, worker or employer profile details, identity verification status, role preferences, and support information you provide through Xaigh. Xaigh may also collect device and usage data such as IP address, browser type, operating system, access times, and page views, plus transaction or payment data when you use services that require it.
2. Authentication & Limited Use
Xaigh offers Google and Apple account authentication to verify account identity, protect worker and employer profiles, reduce duplicate accounts, and keep shift records tied to the right person. Google sign-in uses openid, email, and profile permissions. Apple sign-in uses account identity, verified email relay when available, and name when provided. Xaigh does not request broader Google or Apple content access for marketplace sign-in.
Xaigh's use and transfer of information received from Google services adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not sell, lease, or trade provider user data, use provider user data for advertising, or use it to train AI models.
Apple sign-in data is used only for authentication, account linking, account security, and support. Xaigh does not receive your Apple password or broader Apple content.
3. How We Use Your Data
Xaigh uses accurate account, shift, trust, and payment information to operate worker and employer workflows. Specifically, we use data to create and manage accounts, verify identity, reduce duplicate or fraudulent profiles, show shifts and pay details, help employers post and close work, send account, shift, support, and security notices, support payment processing and recordkeeping, and respond to legal, safety, or support requests.
4. Data Sharing & Disclosure
Security Controls
We may share information by law or to protect rights, and with third-party service providers for payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance. Xaigh keeps security controls active across sensitive account, identity, payment, and support data and does not sell personal data to data brokers.
We may share information we have collected about you in certain situations. Your information may be disclosed by law, to protect rights, or to third-party service providers that perform payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.
SMS Consent and Mobile Data: Xaigh does not share mobile opt-in data or SMS consent with third parties or affiliates for marketing or promotional purposes. Xaigh may send recurring automated text messages about worker app links, onboarding, shifts, support, account, and pay status only after consent. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help.
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. Despite our efforts, security measures are not perfect or impenetrable, and no method of data transmission is guaranteed against interception or misuse.
6. Your Privacy Rights
Depending on your location, you may request access to, correction of, or deletion of your data. Xaigh routes worker and employer privacy requests through the Privacy Team so account, payroll, trust, and legal-hold records are reviewed before action.
7. Account Deletion
Request deletion
Signed-in workers begin deletion from Xaigh Help so Trust can verify account owner and ensure active shifts, pay, disputes, tax, safety, and legal holds before any closeout step. If you cannot sign in, email privacy@xaigh.com from the account email with the subject line "Xaigh account deletion request".
Open privacy caseIf you cannot sign in, email privacy@xaigh.com from the account email with the subject line Xaigh account deletion request. You can restore the account for up to 30 days after the request is confirmed. After 30 days, deletion is permanent where removal is allowed.
Xaigh keeps the recovery window and any required fraud prevention, tax, payroll, security, or legal-hold records to protect workers, employers, and account integrity.
9. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you by posting updates on this page and changing the Effective Date at the top. You are advised to review this Privacy Policy periodically.
10. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at privacy@xaigh.com.
Xaigh Privacy Team
For access, deletion, correction, or privacy questions, email us with the account address connected to your request.
privacy@xaigh.com