What this solves
Receipts connect the shift, employer, worker, time window, payout context, and support history. Keep questions tied to the receipt so payroll-grade records stay traceable.
What a receipt proves
A receipt is the record XaıGH support uses to connect a completed shift to payout and dispute context. It can include the role, employer, time, status, and payout reference depending on the route.
If a receipt is missing, first confirm whether the shift was completed, cancelled, disputed, or still waiting on employer closeout.
Tax-support boundaries
XaıGH can help locate platform records, receipts, and account information shown in the product. It cannot give personal tax advice through the help center.
If a tax form or yearly record looks wrong, open support with the account email, affected tax year, and the specific shift or payout records you believe are missing.
Protect sensitive details
Do not send full tax IDs, full bank details, or full identity documents through an ordinary help message. If sensitive evidence is required, support should route you to the approved secure collection path.
Keep your message focused on record mismatch, missing receipt, payout status, or profile details that need correction.
Before you open support
Receipt ID or shift date is available before opening support.
Question is tied to a specific record, not a general account feeling.
No full tax ID or full bank details are included in chat or email.
Tax advice is handled by your own advisor, not the help center.