Help center
Trust & Safety4 min readUpdated 2026-05-25

Protect your account and messages

Keep hiring, worker, payout, and support conversations inside XaıGH where records can be protected.

What this solves

Account security protects work records, payment context, employer communications, and support review. Keep sensitive workflows on-platform whenever possible.

Keep the record on XaıGH

Use XaıGH messaging for shift instructions, worker questions, employer updates, closeout issues, and support-relevant context. Off-platform messages can be harder to verify if a dispute or payout question appears later.

Never move payment, identity, or sensitive account requests to an unofficial channel because someone asks for speed.

Watch for risky requests

Be careful with requests for passwords, one-time codes, full bank details, tax IDs, payment outside XaıGH, or documents sent to personal email addresses.

If a message looks suspicious, capture the context and open support. Do not keep replying to test whether the other person is legitimate.

Secure your login

Use a strong password, keep your email and phone current, and reset access if you suspect someone else used the account.

If you lose access to your email or phone, open support with the old and new contact path plus enough account context for review.

Before you open support

Payment and identity requests stay on approved XaıGH routes.

Suspicious messages are reported with context.

Password and contact recovery details are current.

Support cases avoid sharing one-time codes or full financial details.